Always on time!! They did an excellent job of laying the carpet. Laminate starting at $2.49 sq.ft. With endless colors, styles, and patterns to choose from, carpet can drastically change the look of any room. Worked with Kevin when I was trying to pick out carpet for my bedroom. Thank you so much for all of your help! They only downside was the price is a little high. They were very friendly and nice. Oh, how's he doing' jabber.I intentionally made eye contact with the dark haired salesman three times to no avail.Customer service didn't improve after 10 minutes, so we left.A simple 'folks, I'll be with you in a moment' would have gone a long way. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. These fine collections offer exceptional quality, so you can be certain your new floor covering will enhance the value of your home. Thank you so much for your review. Phil was extremely helpful and within days we had new carpet installed! We are happy you had a great experience and love your new floors. Jim was wonderful in helping us pick a flooring product that matched our needs. See all photos from Jessica M. for Abbey Carpet & Floor. I actually upgraded my tile choice because their prices were so much better than Tile International (where I previously bought tile from). He was personable and answered all my questions. Chuck Ward / Oceanside Abbey Carpet is absolutely the best of the best. After about 400 trips to Home Depot in the last month with despondent, clueless employees, it was incredibly refreshing to interact with folks who not only are knowledgable, but seem to actually love their job! The quote that I received was comparable to another company that I was thinking about using but Abbey Carpet and Floor was slightly more affordable. Bob took such special care of our family's flooring requests, and really helped us make such an important investment decision. We visited all carpet businesses in Santa Maria with the hopes of installing carpet in 4 bedrooms. Great service at a fair price. Why Choose Us? After the install ( installer was scratching his head also) we had a 5' x 25' extra of carpet. Abbey Carpet is enthusiastic and thorough to explain décor options and is patient to allow time for pondering. Abbey Carpet & Floor accepts credit cards. "Hi, we'll be with you in a few..." goes a long way more we didn't even get a "Welcome". We  needed vinyl flooring in a large sunroom. Noel,We are sorry your install has ended this way. We are so happy you had a great experience and love your new flooring. The came and laid down the floor right on schedule. We offer the largest selection of floor covering in the area and have design professionals on premise. No call no follow up at all. Additionally, the installer who came out took multiple pictures of the same stain from different angles and sent them to the store pretending like they were multiple different stains. 3) Prices were a la carte (separate fees for everything from someone to come out and measure, installation, removal of old carpet, … The two gentlemen who installed our flooring were prompt, professional and polite. and she did a great job of listening to what we wanted and made suggestions based on the planned usage for our space. in. Bravo Abbey Carpets! From start to finish, Abbey Carpet was always available to answer questions, give recommendations and work within our schedule (Geri even came to our house on her day off to help us out!) We recently used Puyallup Abbey Carpet to redo the entire upstairs of our house, plus a flight of stairs, with engineered hardwood and carpet. But if this is the way they do business. Bob came out to our place a few times to make sure we were set with what we needed and when the carpet got installed he stopped by again to make sure the work was what we had asked for. Cheryl, it was a pleasure working with you. Stored my tile and carpet for me until I was ready to install. We believe customer satisfaction is our # 1 priority. At their store the following day I chose the style of baseboards. Kevin was an exceptional salesperson who answered my questions and helped me with possible selections. To Phil and his installers, Carlos and Esteban, thank you for a job well done!! If you are unhappy with your new hard surface flooring within sixty (60) days after installation by an Abbey Carpet & Floor installer, we'll replace it FREE INCLUDING LABOR! Let Abbey Carpet & Floor of Puyallup help you pick the right flooring for your home with our expert sales and design staff. We couldn't be more pleased with the service we received. Contact the business for more information about recent service changes. We replaced all our carpet and vinyl. There are a few details that are inaccurate in your review. Special Financing Available Connect with Us! We want to hear from you! A woman did show up to measured my floor on the right day and at the correct time as planned, but the promised estimate by the following Monday was never forthcoming. Though we couldn't find what you needed this time it makes us happy that you were able to find it.Johanne. Our installers are our employees, not contract workers. This time we had used them for installing vinyl in our kitchen the installer did an excellent job, and I did compare their prices with other vendors and it's very reasonable, they are not expensive at all … We are 100% satisfied with this big 1 & 1/2 day installation. I would highly recommend and I will definitely choose to work with Abbey in the future :). After the install ( installer was scratching his head also) we had a 5' x 25' extra of carpet. Abbey Carpet & Floor is open Mon, Tue, Wed, Thu, Fri, Sat. Welcome to the Abbey family. Our project coordinators are ready to help you find the products that best fit your lifestyle and your budget. We have done all we can to try and complete this install but due to standards you refuse to have done to complete the install to our standards we are unable to complete this job for you. I went into Abbey Carpet as a new homeowner, with absolutely ZERO experience whatsoever in the world of carpet. We purchased flooring and carpet from Abbey with the help of Bob. When we walked in neither my husband or I had any knowledge of flooring. Contact Us (724) 378-1925; 105 Pleasant Drive Aliquippa PA; Search. Product selection was great. They are highly-trained and well recommended by our customers. George and his brother performed the install and did incredibly detailed, high quality and professional work. I have had the pleasure of working with Phil and Johanne trying to nail down our flooring needs and let me just tell you...I am blown away with their attention to detail and customer service. Highly recommend after comparing their quote to others in town, they were similar but their … I will NEVER recommend this company to anyone, and I will be filing a formal complaint with the BBB. Courteous and punctual staff, great care during installation, and you have a solid recommendation for Oceanside Abbey Carpet and Floor. Complained 2 times and first time a lady came out and didn't care. 162 reviews of Abbey Carpet by Blossom Valley Interiors "They had installed carpets in our home about 5 years ago and it was done in two days, very professional and quality work. Their recommended installer did fantastic quality work, at a very reasonable price. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Take Inspiration to the Next Level With Our Room Visualizer. He gave us product samples of our choices take home. We were shown many styles, patterns, grains and colors. Too bad their customer service suckes. Thank you for sharing a picture. Check them out - you won't be disappointed! There were a lot of delays in our project (none of which were Abbey's fault), and they were always very patient, even when we were postponing them last-minute for the third time. It was $300 to repair a small area. Our project coordinators are ready to help you find the products that best fit your lifestyle and your budget. The owner came out, very nice guy, but they did absolutely nothing to make up for the mess I had to deal with....they pretty much just said sorry... great... doesn't do me any good. We hope you are able to get your job finished and move forward with the selling of your home. These fine collections offer exceptional quality, so you can be certain your new floor covering will enhance the value of your home. Bob came out to our place a few times to make sure we were set with what we needed and when the carpet got installed he stopped by again to make sure the work was what we had asked for. Established in 1950. who helped me find, select, and ultimately purchase gorgeous luxury vinyl plank flooring. We appreciate your business and kind words. Learn more. They kept to the schedule, had good products and great workmanship. Flooring on sale. Raul and Felipe (the installers) were professional and fast! This has been processed today.-We also did not charge you for the removal of the 3 rooms of carpet & pad that we removed, nor a restocking fee for the special order carpet.We again are sorry this situation ended the way it did but feel we did all we could to try to complete the job to our standards as well as industry standards. We tore some carpet out ourselves and he was kind to haul it out for us which was something we were worried about doing on our own. Stored my tile and carpet for me until I was ready to install. Thank you for your review!! ), they were paid to do a job. Abbey Carpet and flooring replaced our 30 year old carpeting with waterproof laminate last week. When I needed a transition piece during the installation process, Phil the owner, immediately drove to my residence and provided me with a couple options. Geri and owner Johanne, went above and beyond in locating and securing the flooring of my dreams. We worked with Jim Cate through the purchasing and scheduling process. we had them come out to do a measurement explain what we wanted and trusted they knew what they were doing. Abbey Carpet & Flooring was the best priced and offered the best customer service. We worked primarily with Barry, the owner, but also interfaced with several other people who were all very pleasant and helpful. Kevin arranged for the installation and made sure I was satisfied. Abbey stands behind our name and our commitment to your satisfaction. They left me the remaining box of wood in case I ever needed it. Answered all my questions, even came to my house and measured everything on their time. Now they are the experts so I trusted they knew what they were doing. Had a nice selection. Welcome to Benson's Interiors, your local Abbey Carpet and Floor showroom!We know that selecting the right interior finishes for your home or business can be overwhelming. He checked in with me but was not a pushy salesperson. Enjoy your new space! Maureen from the Puyallup office was friendly and very knowledgeable. 21 reviews of Abbey Carpet & Floor "The entire process at Abbey Carpets and Floors was fantastic. He checked in with me but was not a pushy salesperson.
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